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Businiess name:
Blue Zone Utah
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Review by:
citysearch c.
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Review content:
I would NOT recommend the BlueZone to anyone, it is a terrible internet service. I recently cancelled my account with them. The service would constanly go down for days, and quite often the connection would disconnect and then reconnect and then disconnect repeatedly. I called their customer service number practically every week for the past several month's with connection problems and most of the time you get someone that doesn't even know how to fix the problem and they would say ""Only a level two technician can fix that"", but they never have a level two tecnician available to assist you, and then they would write up a service request and it would take several days until someone called back to sometimes never hearing from them. They don't have any service technicians who will come out to fix a problem on weekends, Not everyone has a dayoff during the week (M-F) to wait( if they show up ) for someone to fix a problem. I have switched to a more reputable company and I am extremely satified now..So go get Comcast, they are great, and dump the BlueZone.
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