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Businiess name:
Clairmont Auto Repair
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Review by:
citysearch c.
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Review content:
Near VA Hospital in Decatur,GA. My vehicle had a head gasket repair done by GEORGE.Afterwhich I returned to him due to the vehicle still leaking coolant.GEORGE did not check my vehicle prior to telling me it was ok.I advised him it was still leaking and he stated to change the radiator hose clamp.This was not the correct resolution.The vehicle still leaked coolant because the neck of the radior had been broken.GEORGE failed to mention this to me.GEORGE also failed to mention that he had patched a damaged coolant pipe with a JB WELD ,a temporary fix .The neck of my radiator and the coolant pipe was not the reason for my visit to CLAIRMONT AUTO REPAIR and were not broken prior to arrival at the shop.I was only advised that the head gasket would need to be replaced.GEORGE talked over me loudly everytime I inquired about my vehicle, seemingly in an attempt to intimidate me into not asking more questions.It did not work.I took my vehicle to another shop to find out why it was still leaking after the head gasket job and after the radiator clamp was replaced.I was advised that I needed a new radiator because the neck had been broken.I was then asked if I recently had the head gasket repaired?Annoyed, I answered ""yes"".The radiator was replaced.The next day, I returned with more leakage.I was advised that the coolant leaking from the radiator now needed a new outlet since the radiator was repaired.I was advised that someone placed a sealant ( JB WELD ) on the coolant pipe and it was no longer holding.I was upset because I knew GEORGE'S shop had done this.The tech advised me that both damages to the radiator and the coolant pipe are likely to have been done by the person who repaired the head gasket.I called GEORGE at CLAIRMONT AUTO REPAIR. The tech and I attempted to explain the damages.GEORGE yelled and screamed ( NOT LISTENING ) and said "" What are you accusing me of?""HE did not offer to look at the vehicle.In fact, he told me not to call him again.I have a warranty !!
Pros: Location is easy to find
Cons: Facility is dirty and unorganized.Staff complains about owner and are reserved about his expertise
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