Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Heidelberg Carpet Care Plus
|
|
Review by:
citysearch c.
|
|
Review content:
Here is my experience with these guys (would be zero stars if possible):\r
\r
- I called for an estimate for carpet cleaning (I asked for complete house incl. living/family room and stairs) and got a quote on the high side. I accepted for his ""20+ years in business""- claim.\r
- When showing up, all of a sudden my quote was raised by app. $50 because the living/family room was larger than 12x12 feet (13X15 feet in fact, what a surprise, what a huge room!) and he had to use pre-treatment (another surprise, probably never happended before!). We agreed on an extra $25 instead.\r
- He was finished after app 45 minutes (living/family room, 3 bedrooms, hallway and stairs, quick work, eh?) and...\r
- ...left a big puddle of water in the tiled hallway and bunches of lint in the driveway.\r
- What is worse, the carpet looked just like before! No improvement anywhere!\r
- He had actually even worked the lint and hair that were admittedly present nicely into the carpet. As he told me later, ""customers usually vacuum before"". Say what? Even if that is the case, he might have mentioned it before he ever started the work! Would have been an easy fix.\r
- When I complained a few days later (after carpet was really dry and still no improvement) there was not even an offer of another run to fix it or the like due to the time passed. \r
\r
To sum it up: the worst service ever, no remedy, a total rip-off! 20+ years in business my ...
Cons: Lots of them, read on...
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|