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Businiess name:  Comfort Zone Heating, Cooling & Plumbing
Review by:  citysearch c.
Review content: 
I called and ask for a free estimate, I ask him to call b4 he comes.. He does. The fan on my outside unit just stopped working. He opens the board and checks it out...he tells me to turn the thermostat to 60 degrees.. he goes up in the crawl space.. He goes back n forth to his truck, the crawl space and the thermostat. I ask what he thinks it might be..He says, ""IT, is getting no power."" No other explanation. I go back n forth to my outside unit.. Walla, Its working!!!... I asked him what was wrong..He said that I needed a new unit.. I asked how is that with no warning It was working at nite and in the morning it wouldnt work... He told me that the units only last 5 to 6 yrs and mine is about 15 yrs old but he would replace mine with a 10 yr warranty... for $3500. he said that there was a wire or two touching and it created a short..He brought a clipboard with paper on it and started writing.. He said okay... u dont want to replace it...That will be $89. I asked, ""FOR WHAT?"" He said because I fixed your unit!! I said ..hold on I was right here and at no time did u ask me to go forward..I thought it was so easy u just did it..A little electrical tape..Walla!!! I asked for an estimate!!! He never even mentioned what needed to be done or how much it would cost.... HE JUST DID IT!!! I dont even know what a turnip truck looks like so I dont know how he assumed I just fell off of one!!!.... do not call any of these numbers for Heating or Cooling.... 704- 266-6267, 704-449-0154 or any other number where he answers by saying hello and not identifying himself or his company...on there site it states That there quote is the only price charged and no tacked on prices and no hidden fees...I guess in order for this to be true ...they would have to give u an estimate and not just Do the work and CHARGE YOU!!! brown1264 I think its time for another BBB call!!!

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