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Businiess name:
House Of Diamonds
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Review by:
citysearch c.
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Review content:
Gene was extremely rude and hurt my feeling today. I was able to take the work I needed somewhere else where they told me that Gene was pretty much lying. My mount did not need a new head. They were able to set the stone for way more then half of what another store charge in the same amount of time. They were also very nice and have earned our business for many years along with my trusted jeweler from the MO side.\r
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Shop around; there are many jewelers that do the same work for WAY less.\r
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EDIT: 9/7/12 - I was not using this venue to be dishonest. I was coming to share my experience at your store. I did not say that your staff had quoted me at $100. I said that I had called around and that the going rate was around $100. I was able to go and have my stone set for $60 because they took my old ring too, but it would have been just over $100 if I kept it. \r
My new jeweler (who btw has been in the business far longer then you.) told me straight to my face that he had no idea what you were talking about replacing the head, because the head and pongs would hold the stone just fine. I got engaged last week, and the ring looks amazing. I took it to a different jeweler to have it checked, and he confirmed it was sturdy. \r
What hurt my feeling was the way I was treated and that you implied that my ring was cheap because it would need maintenance. When the truth is that all pave rings lose stone here and there (researched online), requiring maintenance. You left a very bad taste in my mouth and I will let everyone I know looking for a jeweler about my experience. I also feel because you called me a lier, when in fact you are, I should write more reviews warning others.
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