Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Pierre's Costumes
|
|
Review by:
citysearch c.
|
|
Review content:
My husband & I rented 2 pieces/$200 worth of costumes from this shop a couple of days ago. The shop is large & overwhelming. Most employees seem friendly though in a rush. As I was returning the items, I inquired about the $200 'deposit' which showed up as a charge on my online statement. The employee who was helping me out told me to go ahead & call the bank to sort it out. As I was making the call, the owner (an overweight guy with short light brown hair & greenish eyes) was clearly irritated. He was speaking at me about rules of banks as I was on the phone. As I proceeded to ask if someone would talk to the bank for a second to verify the $200 deposit, he refused ""I don't talk on someone else's cell phone"" adding ""how do I know who is on the other line?"". He then proceeded to tell me the bank can call his number if they want to talk & that I was taking up his counter space. I didn't know it was their policy to not help you get your $200 deposit back. As I was trying to explain, he continued being despicable to a customer who spent $200 at his shop, he called me a liar & told me to leave the shop. As my husband showed up the owner seemed to calm down a little but not before telling me 'to leave the counter'. It was beyond ridiculous! The man was mouthing off the entire time I was speaking to my husband & the bank rep. He actually clenched his jaw with anger & hostility, demanding that I get off the phone with the bank. The bank rep couldn't believe what he was hearing. Then he called the bank rep 'obviously an incapable bank representative.' The shop was not very busy as he was saying 'especially busy today'. In fact, it was virtually empty today 10/27/08 at 2.30pm. Regardless of circumstances, this is absolutely the wrong way to treat customers. Save yourself the trouble. I'll be letting my colleagues & the entire Kimmel center community know you should not buy nor rent costumes from this shop for Halloween concert or anything else. Let's go somewhere else!
Pros: it's large?
Cons: you can't pick your own costumes, despicable customer service, you get yelled at by the owner.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|