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Businiess name:
Pierre's Costumes
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Review by:
citysearch c.
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Review content:
I was just logging on to write a review about how nice my experience was with Pierre's Costumes. I could not let the previous poster's message sit without commenting on it. My friends and I were at Pierre's Costumes during this ""so called"" incident. It is funny how people see things in a different light. Nothing could be further from the truth. This lady was rude to the all of the staff. She monopolized their time for well over 20 minutes while talking loudly on her cellular phone. She was standing at the front counter and blocking access for other customers who were returning their rentals from the weekend, and was in the way for other customers who were trying to get their new rentals written up. As I heard it, this was all over her lack of understanding how credit card worked. Her problem was with her bank, not with Pierre's costumes. She was on the phone with her bank and was very loud and complaining throughout obviously wanting everyone to hear her. It was obvious that she wanted people to hear her and thought that this would get her what she wanted. The staff tried to help her, but as I head it, there was nothing they could do to help her with her bank and her credit card. Several staff member explained this to her over and over again. Not one staffer I observed yelled at her. I did see her husband come in as I was being written up. He had a baby in his arms. At this point she quieted down. Once he heard the story, he understood and they left.\r
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This was not the purpose of my post, but I felt that the record needed some balance. The previous poster had an agenda and an axe to grind. Pierre's Costumes did no wrong to her. She was abusive to them, asked for unreasonable things and is now taking it out on them.\r
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Anyway, My experience was awesome. Great helpful service, nice costume, and fair price. i could not have found it elsewhere.\r
Pros: Educated staff that really care, staff that can are able to help you choose a great costume, huge variety, fair prices
Cons: None I can think of
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