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Review content:
You may not know it, but you can stay in Hermitage to get the perfect salon experience. Though it may not look like much from the outside (tucked on the second floor of what looks like an old motel), this salon is run by a wonderful stylist who has attended to every detail to make her clients comfortable and happy. Steph is talented, knowledgeable, easy-going, friendly, and professional. Her salon is decorated to give a spa-like decor, she always offers refreshments, and she always calls with an appointment reminder the day before. She gives the best shampoos (a great scalp massage is one of the highlights of a salon visit for me if done well, and Steph's are great!) She carries all Bumble & Bumble products and is generous with free samples. I am always happy with my color and cut, Steph is a good listener and able to give me what I ask for (even if I'm not great at describing what I want!) I have had multiple, multiple compliments from strangers such as ""cute hair, who does your hair, where do you go to get your hair done, I love your haircut, etc."" Funny story, I was standing in one of the chain mall salons with my 4 year old for her first haircut and a woman stopped into the salon from the outside of the mall to tell me she liked my hair and if I'd had it done (at the mall salon); when I told her no, she kept on walking! My mom drives all the way to Franklin to Dion's to get her hair done, and although she is happy with her services there, she pays more than I do for the same services and drives all the way to Franklin! I feel quite happy to have ""discovered"" this gem here in Hermitage. Steph is the best, and I'll recommend Identity salon to anyone!
Pros: Wonderful stylist, nice atmosphere, location
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