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Businiess name:  Ben's Foothill Fitness Eqpt
Review by:  citysearch c.
Review content: 
I would like to whoever reads the bad review to please read this before you decide where to shop. The client only purchased a bike from us not all of their equipment. When the customer was first quoted the service fee to come out she denied our service fee and did not want to pay our fee and said it was to high. She called back saying that nobody contacted her and demanded that we service her bike A.S.A.P !!! We usualy have to scheduale our services and cant just put a person on the schedual just like that but she insisted we go then. I quoted her two prices and when she called to speak with me I had a family emergancy and she spoke with my manager who I told to give her my cell phone number and call me but she hung up on him. (Talk about professional!) She was upset because she said I quoted her lower when All I did was quote her the part without the service fee and that is what my manager stated to her but obviously she didnt want to hear it and hung up. She did call back but was just telling my manager how bad our service is when he again and again offered her my cell number to help her out. To show you what kind of person she is, she made copies of papers stating how bad our company is and posted them all over our neighboring businesses and also in our parking lot with slander and negativity on them. We are a business and try everything we can to make new and existing customers as happy as we can with customer service and great prices, but sometimes people do not agree with our prices and the outcome...........well lets just say we do all we can to make our customers happy.

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