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Businiess name:
Morton's The Steakhouse
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Review by:
citysearch c.
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Review content:
WE LOVE MORTON'S and always go to any MORTON'S in any city we are in because you can count on QUALITY STAFF/QUALITY SERVICE/QUALITY FOOD. This Morton's in San Jose, should not be allowed to be called MORTON'S, it is the only disaponting MORTONS IN OUR EXPERIENCE. The SERVICE was very POOR, starting from the BAR, even with reservations we were kept waiting 25 minutes, as there was only 1 bartender for the customers & staff and the resturant was not full, but the bar was packed. The WAITER who had NO EXPERIENCE, was POORLY TRAINED just made the evening go from BAD TO WORSE. From the time we sat down it took 20 minutes to get the menu/look at the offerings. Water & bread another 15 minutes. Then another 15 minutes until the waiter took the orders. The appetizers were the high point of dinner , EXCELLENT RAW OYSTERS & SHRIMP COCKTAIL. The salad's were Morton's house salad,and good, the other salad's iceberg wedge with blue cheese dressing, had blue cheese but NO DRESSING and no taste. The sides of asparagus were so nearly RAW as to be TOUGH/unedible and the Hollandaise sauce was so boring it was tasteless.The STEAKS arrived for all 4, not MEDIUM AS ORDERED but all undercooked and cold, and after we sat for 1 1/4 HOURS, between the salads and the arrival of the steaks .THE WHOLE DINNER TOOK ABOUT 3 HOURS AND 25 MINTUES and the only COMPETENT STAFF WAS THE VALET PARKING CREW.
Pros: RAW OYSTERS WERE GREAT as was the VALET PARKING
Cons: HORRIBLE SERVICE, WRONG DRINKS, SLOW/SLOW/SLOW and WAY OVERPRICED
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