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Businiess name:
Sonoma Grill And Wine Bar
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Review by:
citysearch c.
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Review content:
I made reservations to take my wife here for her birthday. We both were wanting to try the place out. Hours before our reservation time they call to inform us that they had someone buy out the restaurant for the evening and they were cancelling our reservations. No apology or anything they just asked if we would like ot make reservations for another evening. I told them I was very disappointed that they even took our reservation if they thought someone was going to buy the place out and like a trained parrot the girl simply asked me again if I would like to make reservations for another evening. I can't imagine that they would know how to provide a nice dining experience with such poor customer service skills.
Pros: don't know
Cons: poor customer service
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