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Businiess name:
Red Run Exhaust
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Review by:
citysearch c.
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Review content:
Rattling from the exhaust on my car required a 10 minute quick-fix. A muffler hanger had come loose and required an adjustment (pretty minor). I was passing by Red Run so I popped in and they graciously offered to fix my problem between appointments. A day passed and it became clear that the rattle, while not as pronounced, was still there. When I called to see if they could fix the problem they said I had to wait 2 weeks until there was an open spot on their calendar.
Since I'm not from the Ephrata area often I asked if they could again ""squeeze me in"" between appointments. This time it was a no-go. I would have to wait... meaning I'd have to make a special trip to see them.
In the end I was out $20. The sign over their desk offered a discount when paying with cash. Even though I paid with cash, I didn't receive a discount. Pretty shady.
My guess is that Red Run does a good job for most of its clients.... not for me though.
Pros: Mennonite Owned = pretty honest?
Cons: Tough getting seen in emergency
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