Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Wood Cabinet Factory
|
|
Review by:
citysearch c.
|
|
Review content:
I wouldn't recommend this company to my worst enemy! The designer I dealt with was very nice but she dressed inappropriately for a ""professional"" atmosphere. The original design of the kitchen was nice but once they ordered the parts, I was told that certain cabinets were ""back ordered"". EIGHT weeks later, we finally received our cabinets and to my surprise, they were DAMAGED. Not just a tiny scratch - dents and several scratches on the face of the cabinets. When I called their customer service, I spoke to a woman Tyesha. She was extremely rude and kept giving me the company line. After weeks of getting the run around, I spoke with her manager, Chuck. Together we came to a fair agreement. If it wasn't for Chuck and his excellent customer service, I would have reported this company to the BBB.
All in all, I found out a few things about the company:
1-ALL of their cabinets are imported from China. Yes, you may feel that you are getting a great price on the kitchen but you get what you pay for.
2-Besides Chuck, they do not have any other managers on duty. I was advised that he reports directly to the owners of the company.
3-All other customer service representatives aren't customer service orientated at all.
I will finish with this, remodeling your kitchen is an investment in your home - do it right, not cheap. The cabinets may look nice on the outside but the quality is poor.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|