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Businiess name:
Trattoria LA Siciliana
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Review by:
citysearch c.
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Review content:
I have eaten here many times and the food is always really terriffic. There is always a wait for a table unless you eat really early, but that's ok. In the past the service was okay, and you could see how busy your waiter was, which made me think they just didn't put enough servers on the floor, but the food was great so it was still worth it. But recently, the service has taken a nose-dive. The waitress we had last time was really terrible, the only reason we ever got water refills, another glass of wine, boxed leftovers, dessert menus and finally our check is because we kept stopping the busboy, who was better at paying attention when he went by even if we had to spell out what we needed each time. I asked a different server if they were shortstaffed and he said they were not. On top of that, when we got our bill, we had been charged 7.50 per glass of wine (4 glasses), when the wine we ordered was 4.50 a glass. I stopped the busboy, who went and got the waitress. I pointed out that we had ordered a different wine than we got charged for. She said ""oh, I never pour that wine because (blah blah)."" She unilaterally decided to pour us a different wine than we ordered and charged us nearly twice the price!!! Then she acted put upon and huffily changed the bill to reflect what we had ordered. It was truly shocking. I have seldom had such poor service anywhere. If I have to sit in her section again I would not go back. There are other good Italian places. I wanted to tip the busboy directly and bypass the waitress entirely, but unfortunately I was not the one paying.
Pros: great food
Cons: awful service, noisy
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