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Businiess name:
Park Chow
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Review by:
citysearch c.
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Review content:
I went to Park Chow with my 3 year old son and 5 month old daughter. I was not offered a booster seat for my 3 year old son but was given a coloring sheet with crayons. He sat on his knees in the chair and began coloring. He then fell off the chair and bumped his head on the ground and began to scream and cry at the top of his lungs. I quickly picked him up and felt the huge goose egg on the back of his head. No one came over to see if he was okay, if he needed ice or if there was anything they could do. I started feeling desperate and really needing to get the ice and pressure on his head but still no one even looked my way. I called someone over and said my son fell and bumped his head, please bring me some ice. The waitress then brought a cup of ice (great). I said can you bring me a cloth to put it in and she gave me a look as though I was a demanding, and dramatic customer. Finally she brought a wet rag from the bar. I asked if it was dirty and again she gave me a mean look and said no. Finally smeone brought some ice in a plastic bag but then walked away. Feeling scared for my son and completely unsupported, I put my screaming son in the stroller at which point my 5 month old also began to cry. The food had just arrived. I walked out of the restaurant and sat on a step on 9th Avenue and held the ice pack on my son's head. A few minutes later a manager came out and apologized profusely. She said she had a child and knew how scary it was for me. I was very grateful for her support until my husband came to pick us up. I hope she can coach the waiters about how to handle that type of situation Unfortunately, I just don't have a good feeling about the restaurant anymore and won't be back.
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