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Businiess name:
Pastini Pastaria
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Review by:
citysearch c.
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Review content:
Been here at least half a dozen times. Today we ordered spaghetti and meatballs substituting bolognese sauce for marinara. Spaghetti & Meatballs on menu is 7.95. We were charged 9.75 for the substitution and got 1 meatball less than the menu item. If we'd ordered the bucatini with Italian sausage, 2 meatballs and bolognese sauce we'd of paid 9.75. Okay, so they don't know how to price changes. When we spoke to the head waiter, he was insistent on explaining his restaurant's policy, right down to how they measure the sauces for each dish. Bottom line, he was more invested in explaining his restaurant's policy than making us comfortable as diners: ""If you want, we can make an adjustment."" How about, ""Let me make this adjustment for you."" Difference between a return visit and a flaming review.
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