Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Mr. Maid
|
|
Review by:
citysearch c.
|
|
Review content:
I hired Mr. Maid to do a ""move-out"" clean of a rental property that had been left with a stong scent of cat urine in the basement. Mr. Maid, Teri, assured me that the product they use, EnviroCon, would eliminate the animal odor from the basement but warned me that they would have to hook up special equipment to their van in order to perform the service. I was charged $150.00 for the equipment hook up and an additional $400.00 for the ""move-out"" cleaning and animal scent removal. Unfortunately the EnviroCon product, that I was assured would eliminate the animal scent, was not effective in removing the odor. When I called Mr. Maid a few days after the cleaning I was told to wait a few days to allow the product to take affect. I phoned again 1.5 weeks later and Mr. Maid, Teri, immediately told me that they do not offer a guarantee and would not send anyone out to the property to attempt to remove the oder in light of the fact that I had paid $650.00 for their service. Animal scent aside, I was not impressed with the overall cleaning of the house. The wood floors were not mopped, the air intake duct was not cleaned (as had been expressly requested), and the cleaning crew left dirty rags behind. Unfortunately I was left with the sense that I had been taken advantage of by Mr. Maid and was not impressed with their immediate statement that they do not offer a guarantee of service after they had assured me multiple times that their products would eliminate pet odor from the house.
Pros: Friendly when you schedule service
Cons: Quick to assure you they can do the job and fall short on delivery...then state ""no guarantee""
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|