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Review content:
I wish the ratings had a zero...I have been a patient of one of the doctors for almost 6 years...she was my ob-gyn during both my pregnancies. With my first one, she was a part of a different group and with my second one, she is a part of Comprehensive women's group, englewood. I have finally decided to change my doctor coz both the times I had my babies,My Dr. was no where around. I had a planned c-section both the times and she still couldnt make herself available on the date. I guess thats the reason enough for me to change my doctor.
Now comes the group, the doctors are good,but they seem to put everything on paper except what you tell them seriously...I have always been clear with the fact that I wanted only female doctors to perform my surgery, I do understand that the room had anaesthesian and paedtriation, which I do not get to choose, but I do get to choose my ob-gyn...inspite of my regular request for 8 months, and the female doctors in the group assuring me, 2 days before my surgeryu I am given the name of the male doctor in the group and the front desk being rude with me, that they dont understand whats the big deal...I was shocked that they spoke to me like that. If it wasnt a big deal, I wouldnt have requested it from the very beginning. It was a BIG deal to me.Then after I said that its just going to result inme going to a different group at the last minute, they adjusted dates and got 2 doctors available, after harassing me for a day.My Dr., inspite of telling me that she's be available, was out on a vacation. The least I wanted her to do was to put a note in my file saying I need female doctors, was it too much to ask for???
Now, the billing department, if you wanna make yourself crazy, call them, if you love spending money for no reason, call them...they have tried to charge me 3 times for the same test. They like to charge me for bills and claims that my insurance would pay for...I mean why are you running a billing department if you do not know how to work ..if that time during my preganncy they hadnt gotten enough money out me for no reason....they contd now. My second baby is 10 months and I went in for a consultation. They made such a complicated claim that my insurance had to charge me extra money besides my co pay. when I questioned the office, their explanation is that everything they sent comes under the same category, whether i go for 1 reason or 10....they had put in reasons that I never talked about..when I requested that if they could resubmit the claim, I got to hear a ""NO""...coz they got their money from the insurance and I have to pay them for what the insurance didnt cover. Go to them if you have a lot of money to waste...6 years and so many bad experiences, I took a long time to learn...
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