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Businiess name:
ADT Security Services, Inc.
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Review by:
citysearch c.
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Review content:
I am so disgusted with ADT right now, if I would have
been notified that they merged with Brinks/Broadview I
would have found a new company earlier. This orning our alarm starts beeping at 5 am saying that we have a communication problem. They will send someone out on Thursday, excuse me no I want this fixed now. So now they tell us switching phone providers has caused this problem, we switched 6 months ago and we are just getting notified now that it is not working, so apparently it has not been communicating with them for 6 months and I have been paying. I asked that they tell me when the last time I activated my system? They could not tell me that, only the last time it went off. Okay so if you are monitoring my home, why would you not call and tell me that the system is not communicating. Been a customer for 13 years and I now do not feel safe in my home because they are not monitoring it the way it needs to be monitored. Thank god I put my own camera systems in and not their camera system. I just wasted $240 on something that was not working, and now they want to bill me $90 to come out and fix this. Company is a bunch of crap. They are out to make money not help you feel safe.
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