Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Kyle Fletcher's Bbq & Catering
|
|
Review by:
citysearch c.
|
|
Review content:
One of the best places for BBQ in the area, based on the food, but the customer service at Kyle's is terrible.
I've never dined in due to the size of the dining area, which is small and somewhat cramped; of the last 4 carry-out orders that I've placed; 2 have been incorrect. The first wrong order had a mix up of two hamburgers and the second one, which included a rib plate, was missing the ribs. My girlfriend was in a hurry and should have checked the rib order, but there were three Styrofoam containers in the bag, which we assumed were the two pork plates and the one rib plate that we ordered. When she got home and checked the containers, the pork plates were correct, but the rib plate just had the sides in it. My girlfriend called the restaurant to inform them of the error and they said to come back to have the order corrected. When she got to Kyle's and spoke with the lady at the counter, she tried to charge her for an additional order of ribs. She asked to speak to the manager and he basically did everything short of out-right accusing her of lying about the ribs missing from the order. The funny thing is; there was an order of ribs just sitting out in the kitchen that one of the waitresses said they couldn't figure out who they belonged to. Finally the manager realized that it was from our order and gave them to her, without so much as an apology.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|