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Businiess name:
E Technology Center
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Review by:
citysearch c.
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Review content:
My laptop would turn off completely when I tried to watch a movie online, or burn a cd. I would be in the middle of one of these tasks, and the pc would click off without warning. It was still under warranty, so I took it to E Technolgy Center. They were the most convenient to where I live, and their customer rating is 5 star. They had a problem discovering why my pc was behaving this way. I wasn't upset about that, because I knew they would eventually find the cause. The prevailing concern was, why don't they let me know what is going on? I called 3 or 4 times, and their attitude was, ""Don't call us, we'll call you."" After 2 weeks, a new motherboard, and a new optical drive, I finally got a call telling me my laptop was ready. They solved the problem, but they never bothered to keep me up-dated. They do a good job with computer repairs, but their people skills need repairing.
Pros: They search and find the cause of your problem.
Cons: They don't let you know what is happening, and they remove some programs that get in the way of their search.
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