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Businiess name:
Pelican Pools INC
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Review by:
citysearch c.
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Review content:
I am brand new to City Search and yes I was asked by Butch from Pelican pools to post a review. I am only saying this so that I can set the record straight as to my experience with Butch and John and Sharon. I had never met Butch prior to the day he came to sell me a pool, he was the second of 3 builders I looked at, he did a great job on selling my wife and I the pool, so we decided to use him. Fisrt off when it came to contracting the pool, he was upfront and stated that sprinklers are not his responsibilty, they would just cut the line and cap them only. He and his crew moved and replanted two semi mature live oak trees where I wanted them placed, FREE OF CHARGE. Not once did he lie to me and through the entire process he was up front. Now of course the construction took a month longer than it was supposed to but what construction company ever comes in on time (my house being built took 4 months more than it was supposed to). I fixed my sprinklers before thy had finished digging for the pump and they broke my new sprinker lines, I called Butch and John was out the next morning fixing it and apologizing. I have had my pool for 6 months now and enjoy all my time in it, if I ever have a problem , I just call Butch or Sharon and they help me to no end, including coming to my house and showing me how to do something I forgot or dropping off chemicals. My wife takes our water to their shop all the time and when Sharon says we need chemicals, she doesn't try to sell them to us (even though they are in stock), she just tells us what we need. I know this is a long review but I would just like it known that my experience was/is great with them. The only reason I didn't give 5 stars is because the pool took longer than originally projected.
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