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Businiess name:
Appliance-Is
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Review by:
citysearch c.
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Review content:
It's hard to paint a complete picture of how terrible this company is. They do not stand by their 60 day guarantee. One person in particular there is downright abusive in response to normal inquiries about repairs under warranty. It seems that if they decide they don't want to fix the appliance, they string customers along until the 60 day warranty period is over. They make promises to have repair people call or come to do the repair, but no one ever calls or arrives. Then, they treat the customer like they are in the wrong when calling to find out what happened. The cheap prices do NOT outweigh the frustration of dealing with these people. A total lack of accountability, integrity, honesty, and the use of customer service is unheard of at this company. Simply terrible.
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