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Businiess name:
National Tire And Battery
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Review by:
citysearch c.
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Review content:
The problem with Citysearch is that no one wants to write a review unless they have a very positive or a very negative experience. This makes it a very poor resource for someone trying to find the best place for a service.
I'm motivated to write because there were very negative reviews of a different location for Tire Kingdom, while the opposite reviews should apply to this location.
I have been a repeat customer at Tire Kingdom on South Blvd for 5 years. First, I just got oil changed regularly. Things were fine.
3 years ago, I bought a used car for $4,700 which appeared to need some brake work. I brought it to the dealer for an inspection. I was told it would cost $14,000 for everything and at the very least $9,000 to make it road-safe: the brakes were shot. I was told it was a death trap. I asked for a second-opinion from a friend of a friend who was laid off and desperately needed money for Christmas ... he told me the brakes were almost new, but it badly needed alignment.
I wanted a third opinion, so I took it to Tire Kingdom. I told them nothing of the previous stories. I asked for an oil change, a tune-up, and their multi-point inspection. They called two hours later and said, ""I'm sorry, we have bad news. Your alignment is terrible and if you decide to get it done it will take an extra hour and it would cost you $90."" I think I spent $200 that day total at Tire Kingdom and the car continues to run great. Wow. $200 instead of $14,000.
(side note: I complained to the owner of the dealership and actually received an amazing apology, which is why I haven't listed their name.)
Since then, I have bought tires, which I researched thoroughly on Consumer Reports before going to Tire Kingdom to purchase. As soon as I said which ones I wanted they said, ""Those are great tires."" Very knowledgeable. No sales attempts to change to a more expensive tire.
In summary, just all around great service.
FWIW: Beware Citysearch giving you false bias (suppose I had decided to write a really negative comment about the dealer on his page instead of finding out that the employee had nothing to do with how business is run in general?).
Pros: Honest, friendly, competent
Cons: Can take a long time
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