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Businiess name:  Water Heater Man Inc
Review by:  Guest
Review content: 
I DO NOT RECOMMEND!!!! BEWARE OF THIS COMPANY'S STANDARDS !! I had a water heater installed in March 2012. They re-used the existing straps which were 30 years old instead of supplying and installing new straps with the new heater. This is NOT good and professional service. A NEW heater should come with NEW STRAPS. The straps they installed were not installed properly. They do not wrap all the way around the unit. Additionally, the unit was not properly "blocked" or secured to ensure no movement in case of earthquake. Straps are sold in a longer length for the sole purpose of being wrapped around the entire unit. This was confirmed by general contractor, inspector and basic 'how to video' on YouTube. This company was unprofessional when I called to request a RE-DO and correction of the initial install and they do not care about customer safety or code compliance. They quoted $870, but ended up charging an additional charge of 89.50 for labor cost due to (1) flight of stairs.

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