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Businiess name:
Ken's Plumbing
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Review by:
citysearch c.
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Review content:
Do not believe the bad reviews posted. Give Ken's Plumbing a Call! Please read my review.
I woke up to a cold shower over the Memorial Day Weekend, and discovered my hot water heater was the villian. So, placed a call to AHS Home Warranty, 1st claim in 5 years of paying preimiums. They emailed information: AGS Installation would call during regular business hrs to set up an appointment to Diagnose and Repair Problem. Did not receive a call. On Tuesday I called AGS several times to schedule appt. I live in Greenville and commute to Spartanburg for work. They scheduled an Appt of Tuesday w/window from 1:00 pm to 5:00 pm w/30min call in advance before arriving. No call by 4:30 pm. I called AGS again and was given 5:45 pm, they did not arrive until 6:30 pm. They diagnosed the problem, 15 yr hot water heater needed replacement, install PRV Valve w/small expansion tank. Left at 7:00 pm to call back with estimate, and what home warranty would not cover.
What a Nightmare! I called several plumbers seeking help. One call to Ken Flourney owner of Ken's Plumbing on Wednesday pm and help was on the way. A highly skilled, knowledgeable technician arrived ahead of me and had already diagnosed the problem a new water heater and parts ready to begin project with my approval.
Ken's Plumbing went to work, efficiently installed new Water Heater, Pressure relief valve, expansion tank, replaced leaky outdoor faucet and fixed leak at clothes washer. All of this with a six year warranty. Plus he will help with a call to AHS Home Warranty for recouping my costs.
Nightmare over, thanks to Ken's Plumbing. Highly Recommend. 5 Stars!!!!!
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