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Businiess name:
Toyota of Plano
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Review by:
Becky H.
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Review content:
Definitely giving Toyota a bad name. We bought a 2008 Mazda3 a few weeks ago and have been extremely disappointed with the service. It supposedly passed a rigorous safety inspection, but I'm really not sure how. I'm so grateful that I'm the only one driving it and it's not a family car yet. An alignment and two shot tires later (after three weeks!) Apparently it was brought back after a run in and never reinspected. YIKES!!! While that's the biggest thing, not getting a spare key, getting the car with shredded windshield wipers and a quarter tank of gas leave a very lemony taste in our mouths. The sales rep was great until we called about the issues and then said that it "Wasn't in the paper work," even though we were supposed to be getting a "like new car." The things you learn from getting screwed. At least now I know how to spot a needed alignment on a car that doesn't pull.
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