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Businiess name:
Eastern Lettering
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Review by:
citysearch c.
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Review content:
Notice a pattern with the reviews here? It's either 1 star or 5 stars. Don't ya think it's odd that 2 postive reviews (always both created on the same date) follow a negative review. Every time a negative review is entered someone comes here to make 2 positive reviews. Just look at the two previous examples, and the 2 positive before that, and the 2 before that.. You get the picture. Funny how these entries only ever have one review to their account. It's like someone created the account just to post how great Eastern is, which let me tell you could not be farther from the truth. The positive reviews are damage recovery folks. Not real and not valid. Don't get suckered and find some other place to get your tackle twill names and numbers. You don't always get what you pay for.... sometimes you get nothing. Check the Better Business Bureau it's spot on.
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Followup response to Eastern.
@Eastern A little communication goes a long way you say? Should I cut and paste the three months worth of emails from me trying to get my money back or the merchandise you failed to deliever? Of course, that was only after I was hung up on while on hold on multiple ocassions.
Good advice though, so how about you take it?
From the Better Business Bureau
and I quote
"Based on BBB files, Eastern Lettering has a pattern of complaints concerning the non-delivery or late delivery of products. On October 14, 2010 the company was invited to meet with BBB to discuss ways to correct the underlying cause of the complaints. The company responded on October 26, 2010 stating "The delivery issues are being resolved. We are just opening a new location and will have 2 employees working for us. This will resolve the issues. No need for us to come in to see you as we know the nature of the complaints & how to resolve them."
BBB allowed the company time to resolve the issues. Consumers continued to complain and a second pattern letter was sent January 18, 2011. There was no response from the company on the second pattern letter."
Kind of funny you mentioning communication when there's NO RESPONSE FROM EASTERN LETTERING but you have the time to post fake reviews and responses here.
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