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Businiess name:
Ourisman Chevrolet Security Boulevard, LLC
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Review by:
Kim J.
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Review content:
Fox Chevrolet was the only local dealer that had exactly the right model in stock - but it came at the price of time, energy, and a whole lot of frustration. We were there for five hours, waiting on the salesman to let us do the test drive (despite an appointment!), waiting on the finance people who were on breaks, etc. Despite all this, and despite signing the paperwork at the dealership and asking a ton of questions (most of which weren't answered completely), we received two phone calls, one a week later, one two weeks later, that the lease paperwork had been filled out incorrectly - so we had to amend that paperwork twice, sending it back via FedEx. It was a frustrating experience, and it ended up feeling like we were being taken advantage of - we had to pay $750 extra than we were told initially, but my attorney advised me that it wasn't worth the hassle to amend. We later heard from others that they'd experienced similar issues, so save your time and energy and go somewhere else. It's not worth it.
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