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Businiess name:
Hilton Durham near Duke University
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Review by:
citysearch c.
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Review content:
Upon arrival in our “deluxe” hotel room at the Hilton near Duke University we were immediately disappointed. DO NOT waste your money on the “deluxe” room package. It is exactly the same as a regular room. The staff insisted there were extra amenities that came with the “deluxe” room. We were entitled to complementary continental breakfast. This actually included only half of the breakfast bar that was laid out. Other Hiltons include the whole breakfast bar with their complementary breakfast package. We would have rather saved the extra money and ate breakfast at McDonald’s. There would have been a better selection and paid less. We were also supposed to receive complementary water and robes with the “deluxe” package. In reality, there was one bottle of water in the room and one robe. Keep in mind that we booked the room and told them that two people were staying in the room. We also had to share one free appetizer and beverage. Furthermore, the internet page went into detail describing all the wonderful things about the “deluxe” room but they were all just misleading. Besides the overrated “deluxe” room and lack of trash cans available the hotel is nice, clean, updated and friendly but please don’t waste your money on the “deluxe” room. We would stay here again but not be fooled by the joke of a “deluxe” room. If we were to rate the hotel in general it would be 3 stars but the “deluxe” room is only 1 star.
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