Where do I begin. We went looking for a truck and while they have the selection here, that's all they have. We haggled on the price of the truck for the longest time and settled on an agreed upon price and shook hands. We were stalled for the longest time and then sent down to deal with the financing. After signing half the papers, the financing guy said, "you can't have this deal" and then proceeded to laugh at the deal we made and said that the salesmen don't know anything and couldn't make this deal. After having been trapped here for about 4 hours, we were pretty much forced to accept the new deal that we did not agree upon. That was only the beginning of our problems. They told us that our first payment wasn't due until that October and that our financing was going to be through bank "a". Well, come October, we hadn't heard anything from bank "a" and we even went to the bank and they had no information on our loan. In the end, Bill Pierre Ford had switched the bank from bank "a" to bank "b", the notice of our payments were sent to the address that we hadn't lived at for over a year and our first payment was late because of it.
I tried for 6 months to get ahold of someone at Bill Pierre Ford to complain and I couldn't get a hold of anyone. I emailed, I called, i wrote letters and got no response.
Finally 10 months after we bought our vehicle, we got a call from the salesman to check up on us and was shocked to find that we had been taken advantage of. He called and wanted us to tell all our friends about Bill Pierre Ford. He should be careful what he asks for because we do tell everyone about Bill Pierre Ford, but it's not what they want us to be telling other people.
If you are smart AVOID THIS PLACE AT ALL COSTS. I would never buy another vehicle from here, even if they were only $1000 for a brand new car. Scam artists at work and if you have a complaint, it'll never get resolved.
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