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Terrible Customer Service - Review by citysearch c | David Gray Heating And Air

David Gray Heating And Air

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Terrible Customer Service 10/27/2016

Terrible customer service. I called early this morning and was first told someone would be here before noon. Then I received a call back and they apologized and said, no it would have to be between 1 p.m. and 5 p.m. today. I received a call at 3:12 p.m. and answered immediately but it was a bad connection. I called right back at 3:14 p.m. and was informed that because I didn't answer they went on to another call. This is unreal, it was 2 minutes and I did answer their call. I will never use them again and would suggest no one else do so either. more
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