I have found the Ecola service experience to be excellent. The service professionals are friendly, efficient and professional.
Unfortunately, there are administrative problems at Ecola resulting in a consistent stream of incorrect, excessive billings. In spite of apologies and promises that everything is corrected, the problems seem to persist. This is extremely frustrating and is in sharp contrast to the high quality of the service provided.
Highest ratings for service, lowest ratings for administrative support.
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