Hello concerned c, \r
All of us at Superior Play Systems are saddened by your post and would love to help solve any issue you may have with a product or service we offer. We along with thousands of very happy families can attest to our philosophy of ALWAYS offering the absolute best products at the absolute best prices with impeccable service. All materials used in construction are of the highest quality to ensure long term satisfaction & safety. We are confident our play sets are the best built & best value in the market. If for some reason you feel let down we are truly sorry and would appreciate the opportunity to make your experience a wonderful one. Being parents and grandparents ourselves, we truly appreciate the joy that comes from a child engaging in interactive play. Please allow us to help with any issue you may have by calling your local superstore and speak to a customer service team member.
more