I would give this company 0 stars if I could. First I had my eye exam on November 27. I ordered my contacts through Visionworks and was told contacts usually take about 5-7 business days to come in. After three weeks, I still had not heard anything about my contacts. I called, and they told me it sometimes takes a 5-7 days for them to come in. I pointed out that it had been almost a month. Turns out, the contacts had not been ordered. \r
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My wife went to pick up my contacts today. She immediately noticed that they were the wrong kind. They were the Air Optix rather than the Air Optix Night and Day. So after waiting a month by this point for my contacts, my contacts are the wrong ones.\r
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I told my wife to just get my prescription so that I could go somewhere else and buy the contacts. When she brought the prescription home, I noticed the base curve was 8.6 and not 8.4, which is what I have been wearing for 20 years. During the exam, I felt like the doctor wasn't really listening to anything I had said. I called Visionworks back and mentioned the base curve was wrong. Ryan, who answered the phone, said it was impossible for a base curve to change and that a mistake had obviously been made. How does an optometrist get something so wrong? \r
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I will never go back here and recommend that others avoid this place as well.
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