I have had continuing problems with a heat pump purchased and installed on January 8th., 2008. \r
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On May 11., 2009 paid $189.00 because of "bad dual capacitor". Unit was still under warranty and \r
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charges were $79.00 labor and $79.00 diagnostic charge. Paid additional for something called "total \r
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care".\r
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In less than one month on June 18th., 2009 unit fail to work properly. Called Climatech and it was \r
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found that a tube carrying coolant developed a crack and leaked all the coolant out which was then \r
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soldered. First and only visit where I wasn't charged something.\r
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Just 7 months later on January 28th., 2010 unit began freezing up so called Climatech again. \r
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Technician found a "bad defrost sensor" and because unit was now 20 days beyond the labor warranty \r
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was charged $45.00 for labor.\r
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On July 25th., 2012 unit's condenser fan stopped working. The fan was under warranty and there was \r
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no charge for the fan but was charged $89.00 for diagnostic even thoug
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