No Integrity....I spoke with a reservations representative at SilverFox Limos at 11:30 am on 418/13. I was told the H2 Hummer limo was available for my desired date of 5/18/13 and provided a quoted rate of $729 for 4 hours. The representative asked if I'd like to go ahead and book the reservation right then. I told the representative that I'd discuss it with my wife and I would get right back with her. I called back that same day at 1:30 pm (2 hrs later) and asked for the representative that I spoke with earlier. Since she was still at lunch, another girl on the phone asked if she could help. I told her that I would like to book the reservation I spoke of 2 hours earlier. She asked what amount I was quoted and I told her $729 for 4 hours. She then said that the representative I received my quote from made a mistake since that is during prom season. I was then told that instead of the $729 I was quoted earlier is now $1,800 !! I asked for the manager over reservations to call me as I felt it was only appropriate on my part to give management the opportunity to make this situation right before posting any reviews online. I was told that James Weymann would call me as soon as he returned from lunch. 48 hours has now passed and I have not received any follow up call from SilverFox. I feel strongly that SilverFox should have stood by the firm quote I was given just 2 hours earlier. This type of business behavior is indicative of a business that does not stand by their word, does not have high integrity business practices and one that puts price gouging a group of high school kids over following through on their stated quote. Rest assured, SilverFox had their chance to show me how they do business and they failed miserably before any car even pulled up to my door. There are too many other limo services in Charlotte to do business with one that does not stand behind its own words.
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