STAY AWAY, RUN, RUN from these guys! First impression of seeing empty services bays and any lack of attention to customer service should have been early warning signs. Service department wants to charge customers under a GM warranty upfront fees for diagnostic and tear down fees that are specifically covered by GM! \r
\r
As others have said below ""The Service Department Personnel are trained in the art of deception, misinformation, and the relentless pursuit of profit by any means necessary... ""\r
\r
I could not agree more. For Oil Changes use Jiffy Lube across the street. They will at least greet you, change your oil and only charge you $30 bucks.
more