BEWARE! We have bought several appliances from the North Haven store (who are nice people) but when we needed service the repair man who came told us that we would have to pay extra for the repair even though it is covered by insurance and refused to repair unless we gave him more money. The boss in Hartford is the only person worse than the repair man -- both were extremely rude -- he said he stands by his guys and basically wouldn't get the repair done. Both these guys were threatening and shouldn't be allowed to be in business. WORST company we have ever dealt with!! Stay away from them.
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