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BAIT-n-SWITCH: significant tricks abound amounting to lies and a BBB report - Review by citysearch c | Hendrick Honda of Woodbridge

Hendrick Honda of Woodbridge

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BAIT-n-SWITCH: significant tricks abound amounting to lies and a BBB report 9/30/2012

Wish you could select zero-star. WATCH OUT FOR THE BAIT-n-SWITCH! We used several pricing services to determine highest price we'd pay. We test drove 4w drive 12 accord. Ubiquitous "sales manager" brought out pre-coordinated USAA price and showed we were paying less than even that price AND only models he had had all these extras put in by the company. We drove home the same color car we had test drove, parked where we left it. HENDRICKS had switched the cars-showing us the window sticker, where I had checked off the key components, from another car. We wound up driving home a FWD. HENDRICKS blamed us for not being clear and more careful. Do this a coupla more times and they are out of business. Although this makes me look like I was taken (and I was), I have told everyone I know. I will never buy a HONDA again. more
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