This company let us make an appointment then canceled on the appointment day. We made an appointment on Tuesday July 3rd for a tech. to look at our AC/Furnace on the 6th. The person who made the appointment with us was called Ollie. On the morning of the appointment, the company called to cancel. The weather had become hot and they said that they had customer emergencies to deal with. I explained that I had made my appointment well in advance, knowing that the weather was supposed to heat up. As it was nearly noon on a Friday, there was no way I could secure another appointment with a different company, and so I had to wait another week to have my unit serviced. We feel that this is extremely poor treatment.
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