sorry, I do not have the paperwork in front of me or near by, but I will tell you that from start to finish the experience was nothing less that superb. Look up our service persons name and he will confirm that we were impressed that the service was so prompt even on a weekend and there was nor surprise or hidden cost!! I could go on, and I am in customer service on a daily basis and expect it. Rarely does it happen to my liking but you guys on this job went over and above. Job was left cleaned and our service technician was both courteous and professional. Even took his shoes off when coming in the house. Thanks, Frank and Chris in Grizzly Flats
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