Sean - 04-25-12 - After renting both large and small electric 'snakes to the tune of a little over $120.00 and workin' my behind off attempting to clear the drain myself, late in the afternoon I asked my better half to call Roto-Rooter. I did NOT expect R-R to be out till the next day. Johnny Garcia, Tech# 62-1224, arrived within an hour, professionally and correctly assessed the problem, clearly explained my choices and the associated prices and began work immediately upon my agreement to have the drain cleaned out. An hour or so later, Johnny showed me what had been removed from the drain and the drain flowed freely. Johnny then ran a camera through the drain pointing out various issues and again clearly explaining my options. It was indeed interesting what could be seen through the camera. Having gone through the hassle & costs of renting the 'snakes' and the DIY process, I felt the price Roto-Rooter charged was MORE than reasonable. Johnny Garcia's professional attitude and demeanor were simply a bonus to some excellent service.
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