Dont bother talking to the groomer about how you would like your pet groomed. They don't listen. We ended up having to take our baby to the vet because they had chewed his skin up so badly that it got infected. I had given specific instructions on what not to do. We called the manager of the store and when he returned our call he said the groomer didn't remember! Yep - we won't be back. I really don't even think the deserve an EH rating.
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