Harris Jewelry has done the following to my Kids.
1. after each purchase jewelry cleaners were in a bag. No receipts given so never new that it was being charged to the account.
2. Ring sizing cost more than what their website stated for charging.
Never told we would be charged. Never given a receipt for such charges.
That don't walk run!!!!!!!!!!!! don't stop there...the rating I wouldn't give them 1 star but no choice but to give them a 1 star
3. Traded rings several times.
A. 10K white gold turned finger green
B. Diamonds falling off the ring (both setting were discontinued)
c. They sized the ring and it broke could not replace (discontinued)
4. A letter was sent to commander for a unfounded claim stating 3 months of non payment. this claim was totally wrong. The letter was unprofessional, damaging to his character, having this letter in his records for this company not properly keeping correct records. First of all the dates of the account are inaccurate and after talking to the pres/CEO JZ his facts were wrong. They must keep really poor records. We all know the military.
5. Account was paid off but they continued to take out the allotment for 4 months and Harris Store Manager kept assuring that they were taking care of it. I had to prove this was paid and all Harris had to do was send a confirmation of paid in full.
6. Harris Website says that they are BBB accredited. They are in NY but how about the rest of the 25 plus stores. 15 that I did checked out were not. I stopped looking at the rest of the stores my opinion is that they are not.
Everything that is in this review can be backed up by paper,witnesses, and emails. My opinion if you have a account with them present or past I would strongly suggest you do your research, make sure you have copies of all sales, have your merchandise checked out, check your account for accuracy of products purchased and most of all GET A RECEIPT EACH TIME. Lesson learned. In my opinion I believe this company is preying on the military and less fortunate. I am gathering as much info to take to the proper authorities and I hope to one day soon is get them blacklisted from the military. Screw our boys and girls they need to pay.
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