The place has a quaint look about it, which is why I decided to try it last week. I have to say, that's THE ONLY positive thing I have to say about this place, everything else is TERRIBLE :(
I can't talk about all of their shoes (some look better than other) but the patent pumps they sell, especially the one they sold ME, were extremely poor quality and overpriced - you can get the same shoes from Macy's for much better prices and they won't give you the fake brands either.
What happened to me is that the shoe I wanted was on display in another size on the rack and the guy who works there brought me some other shoe from their storage - it looked about the same if you don't look closely but the it is a fake. The quality is really low, it had a different type of lining and sole color, but he claimed it's the same shoe and if I wanted it in that size I had to buy it. Well, either the brand makes really lousy shoes (which I doubt) or the fake brand shoes I got home with me were just not the real thing because I couldn't break them in and after wearing them for about an hour I was in real pain - they not only hurt my feet but the heel tips were so lousy that they immediately got scuffed (they're basically cheap plastic).
Lesson learned: even if the shoe looks good on the outside (almost like the authentic brand!) and even if it's sold on Walnut Street, it might not be worth the $50 ""deal."" Do yourself a favor, go to a real shoe store (like the Littles Shoes in Squirrel Hill, etc.), this is a terrible boutique with overpriced and poor quality merchandise and I would highly recommend against buying their stuff.
Last thing, I don't think people appreciate being called ""honey"" in a condescending voice by someone who only cares about profit, and being told lies for that matter! And not giving real receipts (they use hand written ones!) along with a strict 7-day return policy makes it clear they don't want you to have a chance to change your mind (which you will!)...and who knows what other reasons they have for maintaining such lousy policies considering the quality of their merchandise.
I rest my case: AVOID Ten Toes on Walnut ladies!!! Go to Francesca's, go to Banana Republic, just pass right by Ten Toes and don't give them the satisfaction of taking your money for shoes that you won't be able to wear :(
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