Went here with my wife for laser hair removal. EXTREMELY dissatisfied with their service. First off it takes MONTHS to book an appointment. 45 days before an opening? Not only is it absurd, it's a flat out lie. They must think very little of the intelligence of their customers if they expect I would believe in 45 days they have no openings, and furthermore, have no cancellations( as they always offer to contact us if they have a cancellation.)
Bought six sessions for my wife and I. In the end, We were only able to use three before we moved a year later. I would be able to squeeze in one more session for me and my wife but they want to charge us a 50 dollar fee for missing an appointment? Are you serious? I'm pretty sure they didn't cut me a check for 50 bucks when they canceled on my first appointment due to their laser breaking and then called back last minute to say ""can you still make it? Because if not we'd be happy to schedule another appointment a month from now.""
Also, for my second appointment I showed up 30min late due to their error in informing me of the time of my appointment(10:30) instead of my wife's, which was first (10:00). They were not able to see my wife that day... huge disappointment. Ok, things happen... Upon coming to this place twice more I realized we always have to wait about 30 minutes to be seen?
I guess the one day we were late was an exception. Too many things seem suspicious with this place to be coincidence. I thought I was doing something nice for the wife, instead, I just made a headache for both of us.
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