I wanted to take the time to write you and tell you how pleased I am
with the service in your office. I recently had an occasion to use my
insurance. Unfortunately I was involved in an accident. It was not my
fault, but the other person did not have insurance. The system you have set up in your office to assist your clients with a claim and then follow up
with them periodically to make sure everything is running smooth is
exceptional! My last company never did that once! They loved to take my
money, but didn't want to help me. Kathy was fabulous to work with and she helped us through the process. Your claims people were wonderful as well. I will tell everyone that I know how great State Farm is to be insured by!
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