My husband and I, and our 3-year-old daughter, went to P.F. Chang this Saturday evening, hoping to celebrate our Valentine's Day (we couldn't celebrate on Tuesday). Well, this was not possible. We got to the restaurant at 5:30pm. They told us the wait would be of 55 minutes. We thought it was a bit too much but had some things to do in the area and decided to go for it. Half hour later we came back willing to patiently wait for our turn.\r
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The waiting area in this restaurant is very small and it was so crowded that we hardly had any room where to stand up. When hour and a half passed by (It was almost 7:00pm by now) my husband went to find out how much longer we will have to wait and he was tole it would be another 15 mintues. When 15 minutes went by and they didn't call us, I went to find out how much longer we will have to wait. The hostess told me it would be another half hour (even thought our name was next on the list) because at that time they were taking care of their reservations.\r
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Well, that was it. After yelling at her, my husband, my daughter and I left the restaurant, and we're not planning to give it a second chance. I had never felt so misstreated. The lack of consideration and respect for their customers is really outrageous.
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