I wouldn't even give these guys a one ranking. (1). They try to invalidate your service agreements if you don't buy tires from them, say you are not accepting their recommendations for ""necessary"" service yet won't sell you very much needed windshield wipers and install them because they cost so little. That was my prior winter maintenance. (2) This trip, they didn't seem to top all fluids per service agreement, and also stole stuff out of my trunk again. (3) every time I go in for regular service maintenance they try to sell you something extra - OR - won't do the ""little"" cheap jobs like installing the windshield wipers or fix the window that fell out of it's track. (4) your car comes back to you filthy dirty for some reason, very dusty and dirty.
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